All Email Templates

Every email in the platform, shown in the standard wrapper — aubergine header, coral accent bar, white body, branded footer. Client emails are co-branded (partner via MarkMaster); partner and admin emails come direct from MarkMaster. Subject lines and opening copy can be edited in Settings → Email Templates.

Status update emails (6)

Sent to clients as the application moves through IP Australia — now using the standard branded wrapper (co-branded header, coral bar, partner footer, pill CTA).

Client: Notice of Filing Received

Standard wrapper

Subject: Notice of Filing Received — "BETWEEN TWO MEDIUMS"

Sent when: Status → Published / Awaiting examination

Client: Examiner's Report Received

Standard wrapper

Subject: Examiner's Report Received — "BETWEEN TWO MEDIUMS"

Sent when: Status → Under examination

Client: Application Accepted

Standard wrapper

Subject: 🎉 Your Trade Mark "BETWEEN TWO MEDIUMS" Has Been Accepted

Sent when: Status → Accepted

Client: Trade Mark Registered

Standard wrapper

Subject: 🏆 Your Trade Mark "BETWEEN TWO MEDIUMS" Is Now Registered

Sent when: Status → Registered

Client: Application Not Accepted

Standard wrapper

Subject: Update on Your Trade Mark Application — "BETWEEN TWO MEDIUMS"

Sent when: Status → Rejected / Refused

Legal Professional: Examiner's Report — Review Required

Standard wrapper

Subject: Examiner's Report Received — "BETWEEN TWO MEDIUMS" (MM-2026-0142)

Sent when: Status → Under examination, where a preferred legal professional is set

Client emails (17)

Client: Complete Your Application (intake link)

Co-branded (partner → client)

Subject: Action Required: Complete Your Trade Mark Application — Alex Pty Ltd

Client: Review & Approve Application (partner-drafted)

Co-branded (partner → client)

Subject: Approval Needed: Your Trade Mark Application — Alex Pty Ltd

Client: Application Received (confirmation)

Co-branded (partner → client)

Subject: Application Received — Alex Pty Ltd

Client: Resume Saved Application

Co-branded (partner → client)

Subject: Your trade mark application has been saved — BETWEEN TWO MEDIUMS

Client: New Application Link (additional mark)

Co-branded (partner → client)

Subject: Your New Trade Mark Application Link — Alex Pty Ltd

Client: Filed with IP Australia

Co-branded (partner → client)

Subject: Notice of Filing — BETWEEN TWO MEDIUMS (MM-2026-0142)

Client: Under Examination / Adverse Report Issued

Co-branded (partner → client)

Subject: Examiner's Report Received — "BETWEEN TWO MEDIUMS"

Client: Application Accepted

Co-branded (partner → client)

Subject: Your Trade Mark Application Has Been Accepted — BETWEEN TWO MEDIUMS (Ref: MM-2026-0142)

Client: Early Acceptance

Co-branded (partner → client)

Subject: Early Acceptance — BETWEEN TWO MEDIUMS (Ref: MM-2026-0142)

Client: Trade Mark Registered

Co-branded (partner → client)

Subject: 🎉 Your Trade Mark is Registered — BETWEEN TWO MEDIUMS (Ref: MM-2026-0142)

Client: Renewal Reminder

Co-branded (partner → client)

Subject: Renewal Reminder — Your Trade Mark "BETWEEN TWO MEDIUMS" is Due for Renewal

Client: Application Lapsed (matter closed)

Co-branded (partner → client)

Subject: Application Lapsed — Matter Closed — BETWEEN TWO MEDIUMS (MM-2026-0142)

Client: Application Not Accepted

Co-branded (partner → client)

Subject: Update on Your Trade Mark Application — "BETWEEN TWO MEDIUMS"

Client: Adverse Report — Choose Your Option

Co-branded (partner → client)

Subject: Adverse Report Received — Your Instructions Required by 30 September 2026 — BETWEEN TWO MEDIUMS

Client: Adverse Report — Choice Confirmed

Co-branded (partner → client)

Subject: Confirmation — Adverse Report referred to brandU Legal — BETWEEN TWO MEDIUMS (MM-2026-0142)

Client: Notice of Intention to Oppose Received

Co-branded (partner → client)

Subject: Notice of Intention to Oppose Received — BETWEEN TWO MEDIUMS (MM-2026-0142)

Client: Statement of Grounds Received — Choose to Defend

Co-branded (partner → client)

Subject: Statement of Grounds Received — Action Required by 30 September 2026 — BETWEEN TWO MEDIUMS (MM-2026-0142)

Partner & admin emails (2)

Partner: Client Application Ready for Review

MarkMaster direct

Subject: Ready for your review — Fiona Kay has completed their application

Partner: Application Status Update

MarkMaster direct

Subject: Application Submitted to IP Australia — BETWEEN TWO MEDIUMS (Fiona Kay)